Address Accuracy: to ensure successful delivery, please provide accurate and complete shipping information during the checkout process. Slooffy will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Customs and Duties: please be aware that international shipments may be subject to customs duties, taxes, or other import charges imposed by the destination country's authorities. These charges are beyond Slooffy's control and are the responsibility of the customer. It is recommended to check with your local customs office for information on potential fees before placing an order.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at www.slooffy.com. Please note that returns will need to be sent to the following address: returns@slooffy.com.